Refund policy

Last updated November 6, 2026

When we refund. If something you paid for doesn't work, for example Pro doesn't unlock Unlimited, Tour or Previous days, or you were charged twice, tell us and we'll fix it. If we can't fix it, you get your money back.

Change of mind. Payments are not refunded just because you changed your mind or stopped playing, except where the law where you live gives you a right to cancel (for example the 14-day right of withdrawal for consumers in the EU and UK). Those rights are not affected by this policy.

Cancelling. You can cancel anytime. Pro stays active until the end of the period you've paid for, and you won't be charged again.

How to ask. Email [email protected] with the email address you paid with and what went wrong. Payments are processed by Paddle.com, our Merchant of Record, which issues approved refunds to the original payment method.